Local
Getting Started
- CLEC Forecasting Guidelines
- CLEC Forecasting Template -Trunking
- Resources Tariffs - Premises Exempt From Caged and Cageless Collocation
- LATA Presence Request Form
- Network Facility Decisions
- Network Interconnections
- Operator Services Questionnaire
- Trunk Forecasting Form
- Partner Solutions Customer Care - FairPoint Wholesale Help Desk (WHD)
- Product Interval Guides
- Interconnection Request
Ordering
- Basic Analog Loop - Unbundled Analog 2 Wire Loop Technical Specifications
- Bona Fide Request (BFR) Process
- Bona Fide Request (BFR) Form
- Demarcation Point Locations
- Local Sample Orders
- Loop Qual Reasons Not Qualified <New November 18, 2009>
- Loop Modifications - USOCs and Alpha Identifiers <New October 2, 2009>
- Resale Services – Custom Redirect Service User Guide
- UNE Hi-Cap Services, UNE Hi-Cap Process - Network Channel (NC), Network Channel Interface (NCI) & Secondary Network Channel Interface (SECNCI) Guide For UNE Hi-Cap Facilities
- UNE- Unbundled Digital Loop Technical Specifications
- UNE Hi-Cap Services Process - Conversion Circuit Data Template
- UNE Hi-Cap Services Process - UNE DS1 Loop NID Move
- UNE Hi-Cap Products - Certification of Local Usage Options Form
- UNE Hi-Cap Services Process -Trunk Group Service Request (TGSR) Form
- UNE Hi-Cap Services Process - Trunk Group Service Request Instructional (TGSR) Guide
- Wholesale Package - DSL- Return Authorization Form
- Wholesale Package - DSL- Return Authorization Guidelines
- Wholesale Package - Residential Voice Mail Service
- Wholesale Package - Voice Mail Mapping Guide - Optional Features
- Wholesale Package - Voice Mail Optional Feature Details
- Wire Centers Exempt From UNE Hi-Cap Loop and Dedicated Transport Ordering
Related Ordering Documents
- Billing Account Structure
- Blocking Matrix V3.0
- Buried Wire
- CSI/CSR: Examples of Parsed and Non-Parsed CSI
- Customer Service Record (CSR) Over 10K Report Overview
- Diagram of Wholesale System End to End Flow <New September 28, 2009>
- Disconnect In Error - Expedited Reinstallation Process
- Dispatch Guidelines < New November 12, 2009 >
- E911 Activation Guide - State of Maine
- Error Playbook <Updated November 5, 2009>
- Hot Cut Process <Updated October 27, 2009>
- Jeopardy Notifications
- Line Loss Report (Notification) Overview <Updated September 11, 2009>
- Lineshare to Linesplitting - no change of data provider example <New September 30, 2009>
- Network Interface Device (NID) Moves
- Sample Line Loss Report
- TN Conversational Reservation Guide and Examples
- Unlawful Call Center Guidelines
Local Business Rules
- Difference Document LSOG 9.9.4 to 9.12.1
- LSOG 9.12.1 EDI Pre-Ordering Specifications
- LSOG 9.12.1 EDI Ordering Specifications
- LSOG 9.12.1 Pre-Ordering Business Rules Documents
- LSOG 9.12.1 Ordering Business Rules & Directory Listings Documents
USOCs
USOCs (Universal Service Order Codes) are three-to-five character alphanumeric codes that are used to describe a particular product, service or data element. They specify the products and services for a new order or for a change order to add or remove products and services.
Wholesale Package- Wholesale Package Centrex USOC and FID Guide
- Wholesale Package ISDN-BRI USOC Guide
- Wholesale Package POTS USOC Guide
- Resale Centrex USOC Guide
- Resale ISDN-BRI USOC Guide
- Resale ISDN-PRI USOC Guide
- Resale PBX FX USOC Guide
- Resale Private Line USOC Guide
- Resale POTS USOC Guide
- Resale RCF USOC Guide
Trouble Administration
- TA Business Rules
- VFO-TA Trouble Found Guide
- VFO-TA Status Icon Definitions
- VFO-TA Trouble Ticket Samples
- Disposition and Cause Codes
- VFO-TA Cause and Disposition Code Job Aid
- VFO-TA Trouble Cleared Time Example
- Dangled Drop Wire Trouble Ticket Process
- Metallic Loop Test (MLT) Request User Guide V1
- Metallic Loop Test (MLT) Verification (VER) Codes
- Trouble Codes
- Vendor Meet User Guide V1
- System Error Severity Levels
Billing
Other Wholesale Documents:
- Existing Wholesale DSL Customers GATC
- FairPoint Flow Through Order Scenarios <Updated September 16, 2009>