Internet Service Provider (ISP) Designed Services
This page provides Ordering, Installation, Maintenance and Billing contact information for Internet Service Providers (ISPs).
Ordering
To send an order, change or disconnect for Wholesale ISP products, please email the completed form to: naisp@fairpoint.com
- DSL Request Form
- Primary Rate PRI-ISDN Request Form
- ISDN Request Form
- 1MB/POTS Request Form
- T1 / T3 Request Form
- Frame Relay Request Form
- S25 Exemption Certificate Form
Contact Information
| Contact Area | Person / Center Name | Contact Number |
|---|---|---|
| Installation / Provisioning / Billing | Dorothy Wardwell
Enterprise Sales Group (ESG) | 603-227-3609 |
| Maintenance / Trouble Administration | Trouble Ticket Reporting
Broadband Services Support Group (BSSG) | 866-484-3672,
Option 1 |
| Escalations: Ordering / Provisioning / Billing | Enterprise Sales Group (ESG) | Select Link for list |
| Escalations: Maintenance / Trouble Administration | Broadband Services Support Group (BSSG) | Select Link for list |
| Account Executive | Ned Stanley, Director | 412-458-0141 |