Virtual Front Office Training

The following Slides and WebEx recordings are from the November 2008 training sessions.

Administrator

• VFO Training for Administrators (Slides Only)
• VFO Training for Administrators (WebEx Slides & Audio File)*

Trouble Administration

LSR

• VFO Training for LSR Pre-Order and Order Part 1 & 2(Slides Only)
• VFO Training for LSR Pre-Order and Order Part 1 (WebEx Slides & Audio File)*
• VFO Training for LSR Pre-Order and Order Part 2 (WebEx Slides & Audio File)*

Questions and Answers from November 2008 Training Sessions

• Nov 2008 VFO Training Q&A's

WebEx Audio File Reader *Download the WebEx Player to view recordings made during WebEx online meetings, to be used only with the WebEx Slides & Audio File files above.

Training Audio & Slides in WMV Format

For those not able to use the WebEx Player, the training files are provided here in WMV (Windows Media Video) format that can be played on various players such as Windows Media Player, RealPlayer as well as many other players.

• VFO Training for Administrators (WMV Format)
• VFO Training for Trouble Administration (WMV Format)
• VFO Training for ASR Pre-Order and Order Part 1 (WMV Format)
• VFO Training for ASR Pre-Order and Order Part 2 (WMV Format)
• VFO Training for LSR Pre-Order and Order Part 1 (WMV Format)
• VFO Training for LSR Pre-Order and Order Part 2 (WMV Format)