Contact Us

Residential Customer Service

To Order Services Call

Monday – Friday
8:00am – 6:00pm EST

Billing & Customer Support
Monday – Friday
8:00am – 6:00pm EST


Internet and Email Technical
Support
24 hours a day, 7 days a week
1-800.240.5019

No hablo inglês. Je ne parle pas anglais. I don't speak English.
1-866.984.2001
Monday – Friday
8:00am – 6:00pm EST

Telephone Repair
24 hours a day, 7 days a week
866.984.1611

Payment Arrangements
Monday – Friday
8:00am – 6:00pm EST
1.877.212.7445

FairPoint Residential Customer Center
P. O. Box 9511
Portsmouth, NH 03801-9511

Small and Medium Business Customer Service

To Order Services Call

Monday – Friday
8:30am – 5:00pm EST

Billing & Customer Support
Monday – Friday
8:30am – 5:00pm EST


Telephone Repair
24 hours a day, 7 days a week
888.984.1515

Payment Arrangements (Small Business)
Monday – Friday
8:30am – 5:00pm EST
1.877.212.7445
No hablo inglês. Je ne parle pas anglais. I don't speak English.
1.866.984.3001
Monday – Friday
8:00am – 5:00pm EST

Internet and Email Technical
Support
24 hours a day, 7 days a week
1.800.240.5019

Mailing Address
FairPoint Business Customer Center
P. O. Box 9520
Portsmouth, NH 03801-9520

Large Business Support Center

To Order Services Call

Monday – Friday
8:00am – 5:00pm EST

Billing & Customer Support
Monday – Friday
8:00am – 5:00pm EST


Local Access Repair
24 hours a day, 7 days a week
888.984.1515

Special Access Repair
24 hours a day, 7 days a week
888.368.8153

Internet and Email Technical
Support
24 hours a day, 7 days a week
1.800.240.5019

Mailing Address
FairPoint Business Customer Center
P. O. Box 9520
Portsmouth, NH 03801-9520

Enterprise Support Center

Contact an Account Representative
866.534.2948
Monday – Friday
8:00am – 5:00pm EST

Mailing Address
FairPoint Business Customer Center
P. O. Box 9520
Portsmouth, NH 03801-9520

Teletypewriter (TTY) Users

For orders, product information, billing questions, overdue account questions and payment information

Residence Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.2001

Small or Medium Business Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.3001

Repair: Residence Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.1611

Repair: Small or Medium Business Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.888.984.1515

Wholesale ICSC

http://www.fairpoint.com/wholesale/index.jsp

Investor Relations

866.377.FPIR (3747)
investorrelations@fairpoint.com
521 E. Morehead Street
Suite 250, Box F
Charlotte, NC 28202

General Inquiries

FairPoint Residential Customer Center
P. O. Box 9511
Portsmouth, NH 03801-9511

Community Relations

Mailing Address
P. O. Box 9511
Portsmouth, NH 03801-9511

Please Click here to Email us at FairPoint Communications