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Contact Us

Residential Customer Service

To Order Services Call

Monday – Friday
8:00am – 6:00pm EST

Billing & Customer Support
Monday – Friday
8:00am – 6:00pm EST

Internet and Email Technical
Support
24 hours a day, 7 days a week
1.800.240.5019

No hablo inglês. Je ne parle pas anglais. I don't speak English.
1.866.984.2001
Monday – Friday
8:00am – 6:00pm EST

Telephone Repair
24 hours a day, 7 days a week
1.866.984.1611

Payment Arrangements
Monday – Friday
8:00am – 6:00pm EST
1.877.212.7445

FairPoint Residential Customer Center
P. O. Box 11560
Portland, ME 04104

Small and Medium Business Customer Service

To Order Services Call

Monday – Friday
8:30am – 5:00pm EST

Billing & Customer Support
Monday – Friday
8:30am – 5:00pm EST

Telephone Repair
24 hours a day, 7 days a week
1.888.984.1515

Payment Arrangements (Small Business)
Monday – Friday
8:30am – 5:00pm EST
1.877.212.7445

No hablo inglês. Je ne parle pas anglais. I don't speak English.
1.866.984.3001
Monday – Friday
8:00am – 5:00pm EST

Internet and Email Technical
Support
24 hours a day, 7 days a week
1.800.240.5019

Mailing Address
FairPoint Business Customer Center
P. O. Box 11560
Portland, ME 04104

Large Business Support Center

To Order Services Call

Monday – Friday
8:30am – 5:00pm EST

Billing & Customer Support
Monday – Friday
8:00am – 5:00pm EST

Local Access Repair
24 hours a day, 7 days a week
1.888.984.1515

Special Access Repair
24 hours a day, 7 days a week
1.888.368.8153

Internet and Email Technical
Support
24 hours a day, 7 days a week
1.800.240.5019

Mailing Address
FairPoint Business Customer Center
P. O. Box 11560
Portland, ME 04104

Enterprise Support Center

Contact an Account Representative
1.866.534.2948
Monday – Friday
8:00am – 5:00pm EST

Mailing Address
FairPoint Business Customer Center
P. O. Box 11560
Portland, ME 04104

Teletypewriter (TTY) Users

For orders, product information, billing questions, overdue account questions and payment information

Residence Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.2001

Small or Medium Business Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.3001

Repair: Residence Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.866.984.1611

Repair: Small or Medium Business Customers
Relay Service V/TTY
Dial 711 and ask them to relay the call to
1.888.984.1515

Wholesale ICSC

http://www.fairpoint.com/wholesale/index.jsp

Investor Relations

1.866.377.FPIR (3747)
investorrelations@fairpoint.com
521 E. Morehead Street
Suite 250, Box F
Charlotte, NC 28202