Contact Us

We're here to help. Our contact information is listed below, or send us an email using the form below. Your
satisfaction is important to us, and we'll do everything we can to help.

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Local Information

Order Services
Residential: 1.866.984.2001
Monday - Friday, 8am - 5pm EST
Small Business: 1.866.984.3001
Monday - Friday, 8:30am - 5pm EST
Enterprise: 1.866.984.4001
Monday - Friday, 8:30am - 5pm EST

Español & Français
1.866.984.2001
Monday - Friday, 8:30am - 5pm EST

Teletypewriter (TTY) Users
Order Services
Dial 711 and ask to have the call relayed to:
Residential: 1.866.984.2001
Business: 1.866.984.3001

Repair services:
Dial 711 and ask to have the call relayed to:
Residential: 1.866.984.1611
Business: 1.888.984.1515

Internet & Email Support

1.800.240.5019
with 24/7 support hours

Billing & Payment
1.877.212.7445
Monday - Friday, 8:30am - 5pm EST - - For
Maine and New Hampshire payments: P.O. Box 11021,
Lewiston, ME 04243-9472 - - For
Vermont payments: PO Box 5200, White River
Junction, VT 05001-5200

Telephone Repair
Residential:1.866.984.1611
Business: 1.888.984.1515
24/7 support

Community Engagement
P.O. Box 11560 Portland, ME 04104
communityengagement@fairpoint.com

Corporate Information

Investor Relations
1.866.377.3747
521 E. Morehead St., Suite 500, Charlotte, NC
28202 investorrelations@fairpoint.com

General Inquiries
P.O. Box 11560 Portland, ME 04104