Wholesale
FairPoint Wholesale Account Team Contacts:
| Wholesale Customer | Director | Phone |
|---|---|---|
| AT&T | Paul Bodziach | 412.366.9845 |
| IXC, CLEC, ISP | Ned Stanley | 412.458.0141 |
| ITC, Cable Companies | Jim Quinn | 207.648.3055 |
| One Communications and Wireless Carriers | Chad Lehman | 724.941.9308 |
| Verizon | Greg Adams | 412.279.2241 |
| Other Account Team Contacts: | ||
| Assistant Vice-President Wholesale | Michelle Hymson | 412.841.3610 |
| Director Wholesale Customer Relations | John Berard | 207.648.3085 |
| For questions/comments with the FairPoint Wholesale Website, contact Manager Wholesale Customer Relations |
Henry Lopez | 207.648.3209 |
FairPoint Wholesale Work Center Contacts and Escalation Lists for Maine, New Hampshire and Vermont Region
During the Transition Services Agreement (TSA), all contacts for both Verizon and FairPoint Wholesale Work Centers in Maine, New Hampshire,
and Vermont can be found on the Verizon Partner Solutions Website under the "Contact Us" tab.
Training: How-To-Use the escalation process.
For your convenience direct links to each Wholesale business unit is provided by selecting this link:
Click here for FairPoint Escalation List
FairPoint Wholesale Schedules
- 2008 Wholesale Customer Training Schedule (updated 5-6-2008)
- 2008 Wholesale User Forum Schedule (updated 8-1-2008)
Wholesale User Forum Documents
- FairPoint Wholesale User Forum Q&A Log 08-08-08
- FairPoint Cutover Collaborative Q&A Log 08-15-08
- FairPoint Wholesale Cutover Collaborative Session 1 Repair Mtg Aug 13
- FairPoint Wholesale Cutover Collaborative Session 2 Order Mgt Aug 13
- July 30, 2008 Forum Presentation
- June 25, 2008 Forum Presentation
- June 25, 2008 Forum Presentation: Cutover Collaborative Session
- May 28, 2008 Forum Presentation
- April 23, 2008 Forum Presentation
- March 26, 2008 Forum Presentation
- February 27, 2008 Forum Presentation
- January 23, 2008 Forum Presentation
- November 29, 2007 Forum Presentation
- FairPoint Wholesale Organization Chart
- FairPoint Wholesale Customer OSS Test Plan
- Cutover Transition Period Process
- Flow Thru Process
Accessible Letter and Industry Letters
(select this link to view letters)FairPoint Wholesale Co-Location Key Access and ID Distribution Process
- FairPoint Co-Location Key Access and ID Distribution Notice #2
- FairPoint Co-Location Key Access and ID Distribution Notice #3
- FairPoint Card Key Application
- FairPoint ID Request Form February 11, 2008
E-Bonding
- FairPoint Connectivity Guide
- FairPoint Change Management Process Guide
- Sample ASR/LSR/TA for CLEC Certification (Future Posting)
FairPoint EDI Business Rules and Specifications
FairPoint LSOG Version 9.9.4 EDI Documents
- EDI Guidelines - Order
- EDI Conversion Table
- EDI Error Codes
- EDI Examples - Order
- EDI Field Specs - Order
- Scenario/(Test Deck) (Future Posting)
- Pre-Order Transactions (Future Posting)
FairPoint ASOG 35 Business Rules Documents
FairPoint ASOG 36 Business Rules Documents
- FairPoint ASR Business Rules V 0.1
- FairPoint CCS LINKS Data Dictionary v1.3
- FairPoint EUSA TRANSPORT Data Dictionary v1.3
- FairPoint EVC Data Dictionary v1.3
- FairPoint FGA Data Dictionary v1.3
- FairPoint RING Data Dictionary v1.3
- FairPoint TRANSPORT MULTIPOINT Data Dictionary v1.3
- FairPoint TRANSPORT TWO POINT Data Dictionary v1.3
- FairPoint TRUNKING-FGBCD Data Dictionary v1.3
- FairPoint VIRTUAL CONNECTIONS Data Dictionary v1.3
- FairPoint WALS Data Dictionary v1.3
Connectivity Forms and WSDLs
- For the latest connectivity forms and to schedule a one-on-one connectivity implementation meeting, please contact your Account Manager or contact Linda Birchem at lbirchem@fairpoint.com or 207.648.3214.
Related Ordering Documents
FairPoint LSOG 9.7 Business Rules Documents
- FairPoint AIN Form
- FairPoint CRS Form
- FairPoint DDPS Form
- FairPoint DL Form
- FairPoint EU Form
- FairPoint HGI Form
- FairPoint IS Form
- FairPoint LS Form
- FairPoint LSNP Form
- FairPoint LSR Form
- FairPoint NP Form
- FairPoint PS Form
- FairPoint REQTYP/ACTIVITY Form
- FairPoint RFR Form
- FairPoint RPL Form
- FairPoint RS Form
- FairPoint SATH
FairPoint LSOG 9.9.4 Business Rules Documents
- FairPoint AIN (Advanced Intelligent Network)
- FairPoint CRS (Centrex Resale Services)
- FairPoint DDPS (DID/DOD/PBX Services)
- FairPoint DL (Directory Listings)
- FairPoint EU (End User)
- FairPoint HGI (Hunt Group)
- FairPoint ISDN (ISDN BRI/PRI Service)
- FairPoint LS (Loop Service)
- FairPoint LSNP (Loop Service w/ Number Portability)
- FairPoint LSR (Local Service Request)
- FairPoint NP (Number Portability)
- FairPoint PS (Port Service)
- FairPoint RFR (Resale Frame Relay)
- FairPoint RPL (Resale Private Line)
- FairPoint RS (Resale Service)
- FairPoint Order Matrix - Local Ordering
TA Business Rules
Virtual Front Office
Sample Bills Produced by (CDG) Communications Data Group
- Facility CABS Rem
- Facility CABS CSR
- Facility CABS Bill
- Switched CABS Rem
- Switched CABS CSR
- Switched CABS Bill
Existing Wholesale DSL Customers GATC: